By most accounts, HealthCare.gov has substantially improved since its failed debut on Oct. 1. And yet, as of this week, the site’s performance remained frustratingly variable for some users.
Perhaps in light of those problems, the White House has repeatedly sought to lower expectations for Nov. 30.
The system experienced its latest unscheduled outage on Monday, and some visitors reported periods of latency and unresponsiveness throughout the day.
The agency responsible for the site acknowledged these issues and predicted that some, including intermittent outages, will continue into next month.
“The system will not work perfectly on Dec. 1, but it will work much better than it did in October,” Centers for Medicare and Medicaid Services spokeswoman Julie Bataille told reporters this week.
Monday’s outage highlights the site’s fundamental unpredictability at this stage and the flaws that have not yet been discovered, which could give the administration trouble for months to come.