Credit card issuer Capital One isn’t shy about getting into customers’ faces. The company recently sent a contract update to cardholders that makes clear it can drop by any time it pleases.
The update specifies that “we may contact you in any manner we choose” and that such contacts can include calls, emails, texts, faxes or a “personal visit.”
A personal visit? Oh yes, they apparently go on to tell you that this “visit” could be to your office.
Now that would be just dandy, right? Your card company shows up at your place of employment? Gee, that might not get you fired. Oh wait….
But it gets better:
“We may modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose.”
In other words, while contacting you they can also lie about who they are.
